Register / De-register a Lightform Device

Before you start

Here are some things to know before you begin this process.

• A Lightform Device can be registered to one Lightform Account at a time. When selling or transferring ownership of your device, make sure to de-register the device by logging into your Lightform Account and removing it from the list of your registered devices. 
• Registering your device will allow you to use the Lightform Cloud (Labs) feature to access and control your device remotely.

How to register a Lightform device

1. While logged in to your account, click Register Devices or go straight to the device registration page.
2. You will need to find your device name and serial number. The name of the device name is usually a descriptive bird or animal i.e. "Saavy Swan" or "Ample Liger".
   1. For LF1: You can find the device name and serial number on the back of the unit. 
   2. For LF2 and LFC: You can find the device name and serial number on the bottom of the unit.                                                                                                                                                                                                    
3. If you receive an error -
   • Make sure you are using a supported web browser.
   • Refresh the page to confirm the device was not successfully registered - sometimes the registration goes through on a first click and then shows as registered already on the second attempt.
   • Reach out to Lightform Support - if you purchased a refurbished device, it is possible the previous owner's account was not successfully de-registered.

How to de-register a Lightform device

1. Login to your Lightform Account
2. Select the device from the list of your registered devices 
3. Select Remove device from account