Wi-Fi Pairing Workflow

Anytime you take your Lightform device to a new location, you will need to connect it to the same network as your computer. 

In this article, we'll cover how to pair your device to a local Wi-Fi network.

Please select your device: 

LFC

Overview

Anytime you take your LFC to a new location, you will need to connect it to the same network as your computer. There are various networking options available. You can try any of these additional networking options to find the one that works best for your setup.

Supported Wi-Fi networks

LFC Supported Networks:

  • 2.4GHz and 5GHz Wi-Fi networks

Supported Network Types:

  • WPA/WPA2 Personal networks, WEP, Unsecured

Unsupported Network Types:

  • WPA/WPA2 Enterprise, Captive Portal

If you are unable to meet these Wi-Fi requirements, please use an Ethernet cable.

Pairing Mode

To pair your LFC to a Wi-Fi network, it first needs to be in pairing mode. 

To put the LFC into pairing mode for the first time:

    1. Simply turn the device on. If you've never paired to a network before, it will automatically be in pairing mode.

Note

If the LFC has already connected to any other network successfully, it will not go into pairing mode automatically. 

See the instructions below for putting your LFC back into pairing mode. 

To put the LFC back into pairing mode:

      • Tap the power button on the device three times quickly. Note - this will not work when you are connected to your device via ethernet.

If you do not have access to your device to do this manually,  you can also do this from inside Lightform Creator. 

        1. Connect your computer to the same Wi-Fi network as the device. 
        2. Open Lightform Creator and navigate to the Control page. 
        3. Select your device and then press the 'Enter Pairing Mode' button. 
        4. Return to the home menu and click 'Pair Device' to connect to another network. 

pairing_mode_.png

Screen_Shot_2020-01-07_at_4.26.26_PM.png

Pairing Workflow

Once your LFC is in pairing mode, you are ready to pair. 

        1. Open Lightform Creator and click the "Pair Device" text that is visible when the application starts up — you will be directed to the Pairing Device view.
        2. It will take up to 3 minutes for the LFC's Wi-Fi network to appear in your computer's Wi-Fi networks list. 
        3. Once you see the LFC network in your Wi-Fi list, change your computer to use the LFC's Wi-Fi network (i.e., Lightform Dazzling Faerie). The password is "lightform". 
        4. Once you are connected to the LFC's network, you will be asked to select your preferred Wi-Fi network. Select which network you would like to pair the LFC to and enter the password of the network. If you are not redirected to this page, make sure other applications on your computer aren't blocking Lightform Creator - such as a software firewall

To see a video of the wifi pairing workflow in action, see below:

 

Immediately after pairing, Lightform Creator may prompt you to update the LFC’s firmware.  

Troubleshooting

Make sure that you have read through our supported Wi-Fi networks and that your network meets the Wi-Fi requirements.

LFC will attempt to pair to a Wi-Fi network for up to 1 minute. After 1 minute, troubleshooting information will appear (see image below). Please check that:

      1. You have entered the correct Wi-Fi password for pairing to the device's network (password: lightform) and then, respectively, for the Wi-Fi network you are trying to pair to. Incorrectly entering either of these passwords is the most common issue.
      2. Your Lightform device, Wi-Fi router, and computer are all within range. 
      3. You have rejoined the same Wi-Fi network that you paired your device to.

You must cancel out of this and start the pairing process over. 

pairing_troubleshooting.png 

Note

If you are using Windows and no LFC devices are discoverable on the network, Windows Defender may be interfering.

Forgetting a Paired Network

Once you pair the LFC to a Wi-Fi network, the LFC will remember the network and automatically join the network when in range. If you do not want the LFC to rejoin a saved network, you can remove the network from the LFC's saved networks list.

To forget a paired network:

          1. Navigate to the Control Page. Your device’s properties are displayed here
          2. Enable "Labs" features by checking "Enable Labs" in the Help menu
          3. Find the Saved networks property box, where you will be able to remove any saved networks from the LFC
          4. Right-click on the network you would like to forget. Click the Remove network '[network name]' option. The LFC will forget about the network and you will have to re-pair your device to that network

2020-01-07_14-13-32.png

LF1

Overview

Anytime you take your LF1 to a new location, you'll need to connect it to the same network as your computer. There are various networking options available. You can try any of these additional networking options to find the one that works best for your setup. In this article, we'll cover how to pair the LF1 to a local Wi-Fi network.

Supported Wi-Fi networks

The LF1 can connect to 2.4GHz and 5GHz, WPA/WPA2 Personal networks, WEP and Unsecured network types.

Make sure your router is configured with these settings. Specifically, currently, the LF1’s firmware is not capable of connecting to other network types such as Captive Portal, WPA/WPA2 Enterprise/802.1x. In these scenarios, a wired Ethernet connection is suggested.

Quick Start Guide

  1. Ensure that the LF1 is connected to power (e.g., outlet).
  2. Wait for the LED on the LF1 to turn cyan, which indicates that the LF1 is ready to pair. If the LED on the LF1 doesn't turn to cyan, press the Pairing Button on the back of your LF1 to enter pairing mode. 
  3. Follow the Lightform Creator Pairing Process.

Pairing Workflow

Upon the first startup, the LF1 should automatically be in pairing mode. To directly enable pairing mode at any other time, press the Pairing Button on the LF1.

Pairing_Button.png

The LED on the LF1 will be cyan to indicate that the LF1 is ready to pair (either solid cyan if the LF1 is connected to HDMI or blinking cyan if not connected to HDMI). If Lightform Creator is not detecting HDMI, make sure your projector is on and not in standby mode.

LED_Indicator.png

LED_Colors.png

To pair the LF1 to a Wi-Fi network:

Step 1 Start the Pair Device Workflow

Open Lightform Creator and click the Pair Device text that is visible when the application starts up — you will be directed to the Pairing Device view.

Step 2 Connect to the Lightform's Network

Change your computer's Wi-Fi network to the LF1's network (i.e., Lightform Jumbo Turkey) and enter the password "lightform". If you do not see your LF1's network, check that your LF1's LED is cyan and, if not, press the pairing buttonOnce you are connected to the LF1’s Wi-Fi network, return to Lightform Creator.

Step 3 Select Preferred Network

A list of nearby Wi-Fi networks will appear. Select which network you would like to pair the LF1 to and enter the password of the network. If you do not see your preferred Wi-Fi network listed, refresh the list by pressing the pairing button.

If refreshing causes you to be kicked off the LF1's network, rejoin the LF1's network (Step #2)

Step 4 Re-connect your computer to your local Wi-Fi network

  1. The LF1 will attempt to pair to the network for up to 1 minute.
  2. After 1 minute, Lightform Creator will either indicate a successful pairing or provide troubleshooting information (see Troubleshooting below).

Immediately after pairing, Lightform Creator may prompt you to update the LF1’s firmware.  

Troubleshooting

Make sure that you've read through our supported Wi-Fi networks and that your network meets the Wi-Fi requirements.

LF1 will attempt to pair to a Wi-Fi network for up to 1 minute. After 1 minute, troubleshooting information will appear. You must cancel out of this and start the pairing process over. 

 

Note

If you are using Windows and no LF1 devices are discoverable on the network, Windows Defender may be interfering.

Forgetting a Paired Network

Once you pair the LF1 to a Wi-Fi network, the LF1 will remember the network and automatically join the network when in range. If you do not want the LF1 to rejoin a saved network, you can remove the network from the LF1's saved networks list.

To forget a paired network:

  1. Navigate to the Control Page. Your device’s properties are displayed here.
  2. Enable "Labs" features by checking "Enable Labs" in the Help menu.
  3. Find the Saved networks property box, where you will be able to remove any saved networks from the LF1.
  4. Right-click on the network you would like to forget. Click the Remove network '[network name]' option. The LF1 will forget about the network and you will have to re-pair your device to that network.

2020-01-07_14-13-32.png

LF2

Overview

Anytime you take your LF2 to a new location, you will need to connect it to the same network as your computer. There are various networking options available. You can try any of these additional networking options to find the one that works best for your setup.

Supported Wi-Fi networks

LF2 Supported Networks:

  • 2.4GHz and 5GHz Wi-Fi networks

Supported Network Types:

  • WPA/WPA2 Personal networks, WEP, Unsecured

Unsupported Network Types:

  • WPA/WPA2 Enterprise, Captive Portal

If you are unable to meet these Wi-Fi requirements, please use an Ethernet cable.

Pairing Mode

To pair your LF2 to a Wi-Fi network, it first needs to be in pairing mode. 

If this is the first time you are pairing your LF2 to a network:

    1. Simply turn the device on and the LF2 will automatically be in pairing mode. Please skip to the pairing workflow below to pair your device.

 

Note

If the LF2 has already connected to any other network successfully, it will not go into pairing mode automatically. 

See the instructions below for putting your LF2 back into pairing mode. 

To put the LF2 back into pairing mode:

      • Tap the 'back' button on your remote three times to enter pairing mode. Note - this will not work when you are connected to your device via ethernet.

        Please Note:
        You need to have your firmware updated for this to work.

If you do not have access to your device to do this manually,  you can also do this from inside Lightform Creator. 

        1. Connect your computer to the same Wi-Fi network as the device. 
        2. Open Lightform Creator and navigate to the Control page. 
        3. Select your device and then press the 'Enter Pairing Mode' button. 
        4. Return to the home menu and click 'Pair Device' to connect to another network. 

pairing_mode_.png

Screen_Shot_2020-01-07_at_4.26.26_PM.png

Pairing Workflow

Once your LF2 is in pairing mode, you are ready to pair. 

        1. Open Lightform Creator and click the "Pair Device" text that is visible when the application starts up — you will be directed to the Pairing Device view.
        2. It will take up to 3 minutes for the LF2's Wi-Fi network to appear in your computer's Wi-Fi networks list. 
        3. Once you see the LF2 network in your Wi-Fi list, change your computer to use the LF2's Wi-Fi network (i.e., Lightform Dazzling Faerie). The password is "lightform". 
        4. Once you are connected to the LF2's network, you will be asked to select your preferred Wi-Fi network. Select which network you would like to pair the LF2 to and enter the password of the network. If you are not redirected to this page, make sure other applications on your computer aren't blocking Lightform Creator - such as a software firewall

To see a video of the wifi pairing workflow in action, see below:

 

Immediately after pairing, Lightform Creator may prompt you to update the LF2’s firmware.  

Troubleshooting

Make sure that you have read through our supported Wi-Fi networks and that your network meets the Wi-Fi requirements.

LF2 will attempt to pair to a Wi-Fi network for up to 1 minute. After 1 minute, troubleshooting information will appear (see image below). Please check that:

      1. You have entered the correct Wi-Fi password for pairing to the device's network (password: lightform) and then, respectively, for the Wi-Fi network you are trying to pair to. Incorrectly entering either of these passwords is the most common issue.
      2. Your Lightform device, Wi-Fi router, and computer are all within range. 
      3. You have rejoined the same Wi-Fi network that you paired your device to.

You must cancel out of this and start the pairing process over. 

pairing_troubleshooting.png 

Note

If you are using Windows and no LF2 devices are discoverable on the network, Windows Defender may be interfering.

Forgetting a Paired Network

Once you pair the LF2 to a Wi-Fi network, the LF2 will remember the network and automatically join the network when in range. If you do not want the LF2 to rejoin a saved network, you can remove the network from the LF2's saved networks list.

To forget a paired network:

          1. Navigate to the Control Page. Your device’s properties are displayed here
          2. Enable "Labs" features by checking "Enable Labs" in the Help menu
          3. Find the Saved networks property box, where you will be able to remove any saved networks from the LF2
          4. Right-click on the network you would like to forget. Click the Remove network '[network name]' option. The LF2 will forget about the network and you will have to re-pair your device to that network

2020-01-07_14-13-32.png

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