The warranty is good for 1 year from the date the product was initially delivered regardless of who owns it, however, we do ask for a copy of the original order confirmation or that the person inquiring about the warranty cc the original owner to confirm the sale for security purposes.
Before buying a used device from an independent reseller
We recommend the following practices for all of the Lightform Products:
- Confirm the device has previously been connected to the internet. We do not recommend purchasing a device that has never been turned on or used before.
- Confirm the device has been updated to the latest firmware (ask the current owner to confirm this by checking the control page while the device is connected, see details here). The internet is required in order to initially update the firmware.
- Confirm the device has been de-registered. The seller/current user can do this by following the steps above.
For an LF2/LF2+:
- Confirm the device turns on, displays projection, and includes the original remote and power supply.
- The LF2 comes with a 19VDC 6.32A power supply and it requires a 120-240V AC input.
Notice for LF2 and LF2+ users (only):
- A firmware update is required to correct potential fire risk and device damage. Please complete the update procedure to safely update your device to the latest firmware version (2.4.1), and do not otherwise use the device until you perform a firmware update. See more about this issue here.
For the LFC:
- Confirm the device turns on and recognizes a projector via HDMI, and includes the original power supply.
- The LFC comes with a 12VDC 3A power supply and requires 120-240VAC input.
For the LF1:
- Confirm the device turns on and recognizes a projector via HDMI and includes the original power supply.
- The LF1 comes with a 12VDC 3A power supply and requires 120-240VAC input.
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