Sometimes corporate or university networks use unsupported captive portal networks.
- Captive portal networks are networks like you find at airports, hotels, coffee shops, or corporate/university networks that use 802.11x. e.g. xfinitywifi, googlewifi. On these networks, you are asked to sign in on a web page, before you can connect.
Lightform devices do not work with captive portal networks. To connect to your Lightform, you must use a supported network type.
If you are using Windows with Windows defender firewall, you may need to follow the steps described here.