When working with your Lightform device, you will need to connect it to the same network as your computer. In this article, we'll cover how to pair your device to your Wi-Fi network.

Before You Begin

• Are you on a supported Wi-Fi network?
  

  Please make sure you are using a supported network type. If you are unable to meet these Wi-Fi requirements, you will need to connect your Lightform device to your router via an Ethernet cable or take the device somewhere with a supported Wi-Fi network to get started.

  Supported Network Types

  • 2.4GHz and 5GHz Wi-Fi networks*
  • WPA/WPA2 Personal networks, WEP, Unsecured
    
    *On LF1, 5GHz is not supported (must use 2.4GHz)

  Unsupported Network Types

  • WPA/WPA2 Enterprise
  • Captive Portal: Networks like you find at airports, hotels, coffee shops, or corporate/university networks that use 802.11x i.e. "xfinitywifi"

• Are you on a Windows computer?

  You need to change your Firewall settings to get started. To do this follow the instructions on this page.

• Do you need to enable Pairing Mode?
  
  New devices that have never been switched on are automatically in Pairing Mode. If your Lightform device has been used before, follow the steps below to put it in Pairing Mode.

  Pairing Mode

  How to get into Pairing Mode from Device

  • LFC Kit: Press the power button on the device three times quickly
    
    
  • LF2: Press the 'back' button on your remote three times to enter pairing mode.
    
    
  • LF1: Press the Pairing Button on the back of the device next to the Power button
    
    

  How to get into Pairing Mode from Creator

  If you want to put a paired device into Pairing Mode from Creator you can click the 'Enter Pairing Mode' button from the Control page in Lightform Creator.
  

  

  How to tell if my Lightform device is in Pairing Mode

  When the Lightform device is in Pairing Mode, it will display the Test Pattern and the circle next to the device name will be cyan

  

Instructions

Use the Lightform Creator software to set up your Lightform device

1. Turn on your Lightform device
2. Open Lightform Creator and click the "Pair Device" when the application starts up.
   
   
   
3. Click on the icon of the device you are pairing (LF1 or LF2 or LFC Kit)
4. Go to your computer's available Wi-Fi networks list and change your Wi-Fi network to the Lightform device's network Wi-Fi network (i.e., Lightform Ancient Jackal). The password is lightform
   
   
   Please Note:
   - It can take up to 3 minutes for the device to appear in the Wi-Fi list
   - You will temporarily lose internet connection
5. In a few seconds, a list of Wi-Fi networks will appear in Lightform Creator.
   - Select your network
   - Enter your password
   - Press "Pair"
   
   
6. On your computer, re-join the network that you paired the Lightform Device to
   
   
7. Follow the prompts in Lightform Creator and within a few minutes, it should indicate that the device has successfully paired to your network.

Troubleshooting

If you are having trouble pairing your Lightform device please follow the steps in our troubleshooting wizard, check out commonly asked questions below, or contact our support team here.