Quick Start

Thanks for choosing Lightform. Follow the steps below to get started! 

Quick Start 

Step 1 Download Lightform Creator

Download Lightform Creator, the content creation software that is included and used in conjunction with Lightform products. 

Please keep in mind:

Lightform Creator is a processor-intensive software similar to a video game, so we recommend making sure your laptop or desktop meets our minimum requirements.


Step 2 Create an account

When you are prompted to login to Lightform Creator, click 'Sign Up' to create an account. You will be redirected to a registration page. If you have any trouble, please make sure you are using a Firefox or Chrome browser (Safari and Internet Explorer are not supported). If you do not have access to one of our supported browsers, you can register your device at another time by signing in to your Lightform Creator account here

Please note:
This login is separate from your Lightform Guide login.  If you already have a Lightform Guide account, we recommend using the same email to create your Lightform Creator account. 



Step 3 Plug everything in 

After you unbox your device, get your device ready to use by following these instructions 

Step 4 Connect to your device

When you initially unbox your device, you will need to connect your device to the same internet network as your computer to update the firmware. 

We recommend doing this process on a stable, secure network and not on-site at an installation. 

Pair it to a supported WiFi network or see which one of our other networking options best fits your use case.

Step 5Update your firmware

To begin using your device, you must update the device's firmware to ensure you are using the latest Lightform Creator features.

Please note:

If you are using your device for the first time, and Lightform Creator does not prompt you to update your firmware, please contact our support team

Step 6Get ready to scan

Congrats! After you've connected your device to the same network as your computer and updated the firmware, your Lightform device is ready to use.

The first step of the creation process will be to set up your scene and perform a scan. Make sure you are familiar with our scan features and how to create the best setup for optimal scan results. 

Step 7 Start designing

Once you have your first scan, you can use our smart tools to mask out parts of the scene and apply our built-in library of effects or import your own images and videos to design your experience. Please read more about this workflow here: Adding Content.

Need help?

Our support team is committed to resolving any setup issues as soon as possible to ensure you are getting the most out of your Lightform device right away. If you have any trouble getting set up or need assistance, please reach out to us so we can help. Email us at support@lightform.com or submit a request directly from the contact us page on this guide.


We can't wait to see what you make and don't forget to tag your projects with #Lightformcreations so we can keep up and re-share your work. 




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