Having trouble publishing your project? See if your issue is covered in our troubleshooting tips!
Publish Button is Disabled
There could be two reasons why the Publish button is disabled:
- No scan has been taken. You need to take a scan in order to publish your project. Click New Scan to take a scan.
- No device has been selected. Select a Lightform device by clicking the New Scan button, selecting a device in the dropdown, clicking Continue, and clicking Cancel.
Project Size Limitation
Currently, we recommend that projects are a maximum length of 60 minutes on the LFC Kit and 20 minutes on the LF2/LF2+. To verify that this is the issue you are experiencing, create a new project with just one slide and try to publish it.
The following errors are due to a bad Wi-Fi connection. The best solution is to use Ethernet. If you are having trouble getting connected, please try our step-by-step pairing wizard.