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Ashley Russell

  • Total activity 403
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Activity overview

Latest activity by Ashley Russell
  • Ashley Russell commented,

    Hi William,  I apologize for the experience you've had thus far. I see Kevin is working with you on this issue but if you need any further assistance, please reach out to our support team by submit...

  • Ashley Russell created an article,

    Create a Lightform Account

    Register your new Lightform device by creating a Lightform Account.  Sign up for an account Register a Lightform Device De-Register a Lightform Device Here are some things to know before you beg...

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  • Ashley Russell created an article,

    Troubleshoot the Signup Activation Email

    If you signed up for a Lightform Account but haven’t received the email to activate your account, there are a few things you can check.In this article, you’ll learn about a few common delivery pro...

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  • Ashley Russell created an article,

    Does LF2 support sound reactivity?

      Yes - To enable sound reactivity on the LF2, the only thing you'd need to add to your repertoire would be a USB mic. See our microphone recommendation here.

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  • Ashley Russell created an article,

    Does audio reactivity require a computer at the scene?

    No, however, you will need access to your computer to turn sound reactivity on or off. For instance, if you have Audio Reactivity toggled on with your published project and take your computer away ...

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  • Ashley Russell created an article,

    Is the internet required for the sound reactivity to work on my published project?

    No - once you have published your project and enabled sound reactivity, it will work without the internet.

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  • Ashley Russell created an article,

    If I import my own media (images and video) - will they react to sound?

    Yes, if you enable sound reactivity, it will apply to all of your published content. However, you cannot bring in video that has audio and expect it to play from your device. Lightform devices do n...

    • Edited
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  • Ashley Russell created an article,

    What microphone do I need for to use sound reactivity with my device? 

    LF2+ has a built-in microphone on top of the device, so there's no need for an external USB microphone. LFC Kit uses the included camera's built-in microphone. LF2 requires an external USB microph...

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    • 1 follower
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  • Ashley Russell created an article,

    Why can't I hear my video's sound from my device?

    Lightform does not currently support audio output for projection mapping purposes. If you are using your LF2 or LF2+ to watch movies from your computer; sound output will work via an HDMI connectio...

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    • 1 follower
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  • Ashley Russell created an article,

    Can I play sound from the LF2 to be reactive?

    No. Lightform does not currently support audio output for projection mapping purposes. If you are using your LF2/LF2+ to watch movies from your computer; sound output will work via an HDMI connecti...

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    • 1 follower
    • 0 comments
    • 0 votes