Kevin

Total activity 250
Last activity July 27, 2020 07:33
Member since October 11, 2017 17:03

Following 0 users
Followed by 1 user
Votes 15
Subscriptions 114

Kevin commented, July 27, 2020 07:33
Hi Andy, Regarding the effects not showing in your project, I believe this is a bug with the current release. When this happens, select the affected surface in the left-hand panel, then press "Fit ...
- View comment
- 0 votes
Kevin created an article, May 24, 2020 22:43
Lightform Creator does not fit on my screen / I cannot click certain buttons
1. FAQ
2. Support - FAQ
On Windows, if you are having trouble viewing parts of Creator, or the Creator window is too large for your display, one workaround is to reduce the scaling of your display settings. Steps: Right ...
- Edited May 24, 2020 22:43
- 1 follower
- 0 comments
- 1 vote
Kevin commented, May 20, 2020 22:46
Hi Taylor- That looks like a good placement, as long as the camera can still see the entire projected image. Are you having any issues with it mounted there?
- View comment
- 1 vote
Kevin commented, May 17, 2020 03:45
Hi Clive- This is a good idea and the truth is that we just haven't always been able to keep guide fresh/updated with all of the frequent Creator changes. We are working to improve this though, inc...
- View comment
- 0 votes
Kevin commented, May 17, 2020 03:44
Jeff- Sorry for the slow reply. We're getting ready to release NDI capabilities, but unfortunately this will only be available for the LFC at the time being. The platforms that run LF1 and LF2 both...
- View comment
- 0 votes
Kevin created an article, May 07, 2020 01:32
LF2 Manual Firmware Update Process
1. FAQ
2. Support - FAQ
This guide explains how to update your LF2 via a USB drive. This should only be used as a final measure, and should only be needed if your device will not boot past the recovery screen. This can ha...
- Edited May 07, 2020 19:39
- 1 follower
- 0 comments
- 0 votes
Kevin created an article, May 05, 2020 08:42
Connection Issues on Windows
1. FAQ
2. Support - FAQ
If you are having trouble connecting to your Lightform device and are using Windows, please see below for troubleshooting tips. NOTE: If you are on a corporate network, you may need to contact your...
- Edited June 16, 2020 18:28
- 1 follower
- 0 comments
- 0 votes
Kevin commented, May 03, 2020 01:13
Hi Dan- If you can post some of the scan results and camera images I'd be happy to help provide some tips. Also if you send an email to support@lightform.com we may be able to resolve this more qui...
- View comment
- 0 votes
Kevin commented, May 03, 2020 00:13
Hi Dan- Yes, from the looks of it, you're not going to be able to scan that during the day. It may work at night though there isn't a lot of other ambient light. For the scanning process to work, t...
- View comment
- 0 votes
Kevin commented, May 02, 2020 21:26
Got it, thanks for the video, and nice work. Yes, I think one solution for this would be to allow a per-surface opacity control. I think this would handle most cases and allow everything to exist o...
- View comment
- 1 vote