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  1. Lightform Guide
  2. Troubleshooting

Troubleshooting

General

  • Action Required for LF2 & LF2+ Users
  • Known Issues
  • Creator won’t run and there's an error - “Missing VCRUNTIME140_1.dll”.
  • Lightform Creator keeps crashing. What do I do?
  • I do not see a camera stream and when I start to scan, nothing happens.
  • Cannot add or move points in pen or surface edit mode
See all 8 articles

Operating System

  • Troubleshooting macOS
  • Troubleshooting Windows
  • Firewall Issues on Windows

Pairing & Connection

  • Pairing Wizard
  • Common Pairing Issues
  • My device is no longer showing up in my network list
  • My camera won't connect

Project Workflow

  • Common Scan Issues
  • Common Publish Issues
  • Project Warning Message for Structure Data
  • IFTTT Applet fails to trigger with Lightform Cloud

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