Having trouble pairing your Lightform device to Wi-Fi? Review the steps below to ensure you aren't missing any troubleshooting steps. 

Make sure you are not using an unsupported network

Confirm you have the Lightform device set up the following way

• • LFC Kit
    • USB-C cable connecting the camera to the LFC
    • HDMI cable connecting the LFC to your projector
    • Projector plugged in and turned on
    • Projector source on HDMI
    • Nothing connected directly to your computer/laptop

• • LF2
    • LF2 plugged in and turned on
    • Nothing else connected directly to the LF2 (HDMI, USB, etc.)

• • LF1 Kit
    
    • HDMI cable connecting the LF1 to your projector
    • Projector plugged in and turned on
    • Projector source on HDMI
    • Nothing connected directly to your computer/laptop

Using a Windows Machine? Make sure a firewall isn't interfering

If you are having trouble connecting to your Lightform device and are using Windows, please follow the steps in this article to give your computer permission to communicate with your Lightform device or see our other Windows troubleshooting steps here. 

Check out our most common pairing issues

There are quite a few ways the pairing process can fail. We've documented the most common ways it can get confusing and how to fix your setup here. 

Complete the following step-by-step pairing wizard

Start the Pairing Wizard

This should help determine what is causing the issue.