Cannot add or move points in pen or surface edit mode

A few users have reported that they cannot add a Pen path or move vertices of existing paths. Please check the following settings:

  1. Verify that your system meets the minimum requirements for Lightform Creator.
  2. If you are on a computer that has a dual GPU (dedicated and integrated), ensure that your dedicated GPU is being used to run Lightform Creator. For example, on a Dell XPS with both an NVIDIA GPU and Intel Integrated GPU, you can right-click the Lightform Creator tray icon and choose "Run with graphics processor" then ensure that "High-performance NVIDIA processor" is selected and run Lightform Creator again (other systems may vary).

If this issue persists, please submit a bug report (Help->Submit Bug Report) and our team will follow up with you shortly.

For reference, the Pen Tool should behave like this:

42-lQwdyrM8UN9xVKCYyKA.gif

Was this article helpful?
0 out of 0 found this helpful

Sign in to make a suggestion to improve this article