How do I put my Lightform device into pairing mode?

New devices that have never been switched on or updated are automatically in Pairing Mode. You will not be able to manually put a device into pairing mode, until you've initially updated your device firmware. 

A Lightform device needs to be put in Pairing Mode when you are pairing via Wi-Fi to a new network or connecting to the Lightform device's Wi-Fi network (to use without internet). Putting your Lightform device into Pairing Mode will not work when connected via ethernet.

When Pairing Mode WILL NOT work

Manually putting your device into pairing mode will not work if:

• You have not completed the initial firmware update upon setting up your device.
• You are pairing for the first time.
• You are already connected via ethernet.
• You tried connecting to an unsupported network. e.g. a captive portal network like you find universities, at airports, hotels, coffee shops, or corporate networks that use 802.11x. e.g. xfinitywifi, googlewifi. On these networks, you are asked to sign in on a web page, before you can connect. See how to get the device back into pairing mode in cases like these here.

How to get into Pairing Mode from Lightform device

LFC Kit

Press the power button on the device three times quickly. To confirm the device has gone into pairing mode, check your computer's list of available networks and wait for the device's network to appear i.e. "Lightform Dazzling Faerie".

When your device is in Pairing Mode, your test card will have a purple border.

LF2/LF2+

You must have your LF2/2+ remote to manually trigger your device into Pairing Mode.

Press the 'back' button on your remote three times to enter pairing mode. Note - this will not work if you haven't already updated your firmware or if your remote has a low charge. To confirm the device has gone into pairing mode, check your computer's list of available networks and wait for the device's network to appear i.e. "Lightform Dazzling Wildcat".

When your device is in Pairing Mode, your test card will have a purple border.

The remote control for the LF2/LF2+ contains a small Class 3R infrared laser that is active anytime the remote is moved. Do not deliberately look or stare into the laser emitter. As an extra precaution, it is recommended to keep the remote out of reach of children.

LF1

Press the Pairing Button on the back of the device next to the Power button.

How to get into Pairing Mode from Creator

If your Lightform device is already paired to the same network as your computer, you can put it into Pairing Mode from Creator.

1. Connect your computer to the same Wi-Fi network as the device. 
2. Open Lightform Creator and navigate to the Control page. 
3. Select your device and then press the Enter Pairing Mode button.

How to tell if your Lightform device is in Pairing Mode

When the Lightform device is in Pairing Mode, it will display the Test Card which will have a purple border. You will also see the Lightform device's network show up in your computer's list of available networks. If you are on a Windows machine and do not see the network appear, please make sure you have followed the Windows troubleshooting steps here. 

How to connect to your device in Pairing Mode (no internet connection)

The device can be used while it is in pairing mode, as long as your computer is connected to the device's network. This can be confusing, given you have to put your device into pairing mode to connect it to wi-fi, however, when your device is in Pairing Mode, you have two options -- you can either use it this way (without pairing to another Wi-Fi network), or move forward with the pairing process and pair it to another network.

Check out this video on understanding the difference. 

Note - If you do not have internet and still want to scan and publish to your device, you can connect to and use your device in Pairing Mode. 

To connect to your Lightform device via pairing mode:

1. Power on your Lightform device
2. If it is not already, put your Lightform device into Pairing Mode
3. Change your computer's Wi-Fi network to the Lightform device's Wi-Fi (e.g., 'Lightform Dazzling Faerie')
4. You are now using the device in pairing mode without the internet. For this option to work, your computer must be remain connected to the Lightform Device's network. If your computer switches to another network, the device will no longer appear in Lightform Creator to connect to.

Here is an example of what it looks like to be successfully connected to your device in Pairing Mode (without internet): 

Note that the test card will still be purple. When you're in pairing mode, you aren't using the internet to connect (which would be a green border). You are connecting to the device using the device's broadcasted network. In this state, your computer needs to remain connected to the Lightform's network so your computer will not have access to the internet with this method.