My HDMI is connected but I am getting the error "no hdmi detected". What does this mean?

Things to try: 

  • Please make sure your projector is turned on. This error may display if your projector has gone into standby mode or if it is not on.
  • Update your firmware. You may also get this error if your firmware is not up to date. Please make sure you are connected to the internet to see if your firmware needs to be updated. If you need a firmware update, you will be prompted to update firmware once your device is online. 

Still seeing the error? Please reach out to our support team.

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    Lucy White

    The projector is on. It's been recognizing the HDMI and has just ceased to do so.

    Rebooting doesn't seem to rectify it