Known Issues

1. LFC is not detecting some of the BRIO cameras accurately, which is preventing users from taking a scan or accessing the camera stream. This will be fixed with a firmware update tonight. (Updated: Tuesday, January 14th)
2. When performing CPU intensive operations on certain machines, it may take 5-10 seconds to see the results presented on the canvas. This will be addressed in a future release. Such CPU intensive operations include quick select and the initial loading and processing of a project that has scan images.( Updated: Tuesday, January 14th)
3. Support for undoing/strokes with quick select has been disabled due to its high memory consumption. This will be restored in a near-future release.
4. Due to a late-breaking issue, we've temporarily disabled the keyboard shortcuts for moving control points. This feature will be restored in the next 1.8.x release.
5. It is recommended to save often :)
6. On macOS 10.15, after auto-updating within the application, Lightform Creator might not restart. If this happens, just launch Lightform Creator again and the update should be applied successfully.
7. We have seen a few instances of the following machines exhibiting speckles that appear when adding media or an effect to a surface in Lightform Creator. This issue does not affect published projects. If you experience this issue, please submit a bug report.
   • MacBook Pro (Retina, 15-inch, 2015)
   • MacBook Pro (Retina, 13-inch, Mid 2014)
   • MacBook Air (Retina, 13-inch, 2014)
   • MacBook Pro (Retina, 15-inch, Mid 2013)
8. If you cannot update your firmware, please submit a bug report, and our support team will reach out to assist you.
9. If you are experiencing regular crashes in the software, please submit a ticket or bug report so we can work together on a fix.