Play an active role in improving Lightform.
We encourage you to submit any bugs or issues you encounter. You can directly submit a bug report in Lightform Creator. This will automatically submit log files from Lightform Creator and the Lightform device.
To submit a bug report directly in Lightform Creator:
- Click Help > Submit Bug Report in Lightform Creator
- Enter your Email Address so we can follow-up with you, a meaningful title (e.g "Creator crashes while publishing my project").
- Upload a screenshot if it helps describe the issue.
- Select 'Attach latest device scan image'
- Use the prompts in the description to describe what you were doing when the issue occurred, steps to reproduce the issue, and other helpful information
- Click the Submit button
Contact Us
If you have any trouble, get blocked, or need one-on-one assistance troubleshooting during any part of the process, please submit a request.