Play an active role in improving Lightform.
In this article:
Reporting Bugs
We encourage you to submit any bugs or issues you encounter. You can directly submit a bug report in Lightform Creator. This will automatically submit log files from Lightform Creator and the Lightform device.
To submit a bug report directly in Lightform Creator:
- Click the Submit Bug Report option in the Help menu of Lightform Creator (accessible from the top menu or the lower right)
- Enter your Email Address so we can follow-up with you, a meaningful title (e.g "Creator crashes while publishing my project") and a description of the issue.
Useful descriptions of the issue include:
- What you were doing when the issue occurred
- Steps to reproduce the issue
- Attachments: screenshots, videos, project files can be really useful to reproduce and troubleshoot the issue faster
- Click the Submit button
Contact Us
If you have any trouble, get blocked, or need one-on-one assistance troubleshooting during any part of the process, please submit a request.