Skip to main content

Firmware Update Workflow

Comments

17 comments

  • Xu Bing

    Firmware update  failed, progress bar is unresponsive

    0
  • Xu Bing

    0
  • Xu Bing

    the device could not comtact the update servers. please verify that the device is connected to the internet

    0
  • Le Luo

    Hey bro, I got same problem as u met. How did u solve it, many thanks

    0
  • Christian James

    Hello ,

    the device could not contact the update servers. please verify that the device is connected to the internet. Can someone assist me on this.

     

    0
  • solotiana debion

    Salut ,

    l'appareil n'a pas pu contacter les serveurs de mise à jour. Veuillez vérifier que l'appareil est connecté à Internet. 

    Même problème

    Quelqu'un, peut-il m'aider à ce sujet svp ?

    Merci 

    0
  • Elena Kauffmann

    Same issue on my side / meme probleme de mon cote....

    0
  • Michael Fergus

    So Lightform is telling me that the device needs to update the firmware, and it tells me to hit continue to update, but continue isn't highlighted, and I can't click it, then it goes offline, even thought the test card is green and connected to the same network as my laptop.

    0
  • Thierry Lacombe

    Slowly progressed up to 100%, but an update failed notice appeared instead, saying it never came back online after update. Now LF2 is not booting anything but a black screen.

    1
  • Matt Cohen



    Hi guys !
    I am certainly have internet connection, also on my network controller, i see LF2 connected to internet ,acquaried DNS and gw and all correctly.

    But somehow can't download the related firmware.

    Can you double check at your side, if firmware server working ?

    At the other hand i have 2x 1GB Fiber connection with two different ISP.
    So i am %100 confident problem is not my internet or wifi.

    Thanks

     

    0
  • David Wilhelm

    Firmware will not update 

     

    0
  • Matt Cohen

    actually it did.. now working well

    0
  • Ashley

    Hi David and Matt, 

    Thanks for commenting. If you are having trouble with updating the firmware still, please reach out to our support team here: https://guide.lightform.com/hc/en-us/requests/new with your device serial number or name so we can look into this further. 

     

    Thanks!

    0
  • David Wilhelm

    My device is showing up as #2 and the only way it comes up on my wifi is when in pairing mode. 

     

    0
  • Chew Yan Ting

    Hi ,

    the device could not contact the update servers. please verify that the device is connected to the internet. Can anyone assist me on this.

    1
  • Ruben Frosali

    Same happening here: the device could not contact the update servers. please verify that the device is connected to the internet.
    My Internet is very fast and I'm based in Japan.

    1
  • mary gillane

    Yah, same problem here. I'm definitely connected, paired, etc .  Firmware will not update, just keep getting the "could not contact servers, verifiy if connected to the internet" urgghhh.  Anyone have any answers on the reason why it does this?

    0

Please sign in to leave a comment.