It is always important to make sure that your device is on the latest firmware and your computer has the latest software downloaded. This is especially important if you are going to be using your device somewhere without an internet connection.
See how to check if you are up to date below:
Checking the Firmware Version
- Open Lightform Creator
- Click the Control Device button — this will take you to the Control Page
- Click the Change Device button in the top left corner
- Select the device by name
- Look for the label Firmware Version
- Confirm that the version matches the latest version listed here
Checking the Lightform Creator Version
Note
It is very important that you are on the latest version of Lightform Creator when updating to the latest version of device Firmware.
If you are on an older software version and update the firmware, you will run into issues scanning, publishing, etc.
- Open Lightform Creator
- Check the home page for the version number or go to the Lightform --> About Lightform Menu
- Confirm that the version number matched the latest version listed here
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